I am writing as a physical therapist employed as part of a team that provides primary care in a person’s home to highly recommend 101 Mobility. 101 Mobility sets itself apart by not only providing home mobility equipment, but by doing so with a genuine concern for safety. If a piece of equipment is not optimal on the first try, 101 Mobility is willing and able to problem solve and do their best to make it right.
Recently, I contacted them well after normal business hours to see if a power wheelchair repair could be made at a client’s home first thing in the morning, and they went above and beyond to ensure that it was done. This saved a team of three people from out of state from rescheduling their visit.
Finally, they serve as a trusted resource for identifying products and solutions when given only the problem. They listen, ask relevant questions, and devise a solution even when the requestor isn’t sure which existing products will work.
January 12, 2019
Mt. Sterling, KY
I can think of nothing I DIDN’T like. I was treated like family from the first conversation to the tightening of the final screw. If I ever need anything like this again, I will definitely use 101. Prices were extremely fair, and a good guarantee of work. They’re great.
Pam Bannister was great to work with. Our installer was Jason and he could not have been better. He was quick, didn't leave a mess and gave great instructions for use. Pam was here for install as well.
Justin was prompt and courteous when returning my call and ordering the Bruno outdoor stairlift. Knowledgable of his product. Kept me informed from ordering to installation. Your product will allow my mother to continue to be independant in her home.
Shane was great. What a friendly, personable young man. After installing lift, he gave my 84 year old Mother a complete demonstration, answering all of her questions. He went over everything until she was satisfied that she understood.
I appreciate 101Mobility for your service, not just to me, but to the community at large.
Many thanks, Debra
I recently purchased 2 straight stair lift chairs & they are going to change our lives. There was a little hiccup over scheduling installation, but that’s all. Josh was very nice & helpful & showed us everything we needed to know. Justin is going to see if a tech can come out & fix one chair so that it swivels in both directions—- it needs to at the very bottom. I have put it on Facebook & will tell others.
Jason showed up to install my chair lift, worked on it and came to get me to explain how it worked and what to do, I paid him and he was gone. It was all really simple, no muss no fuss, the way it should be.
Installed a Lifton Duo in August 2018. It has met all our expectations, and gives us the flexibility to age in place. The folks at 101 Mobility have been responsive and have demonstrated a high level of expertise during the installation process. We had one problem the day after the lift was installed, and 101 Mobility quickly resolved the issue. We look forward to using the lift for many years.
We hope that 101 Mobility will be able to open an office closer to our home in the not too distant future.
I had a complete hip replacement and was sent home the day after surgery. The rent a ramp has made it so I can easily get in and out of my home. I use the ramp to rehab also. I can safely get my recommended therphy by using the ramp to get the required walking completed. The handrails are perfect therefore, I can navigate safely during my excercise. The ramp isn't slick as it has groves that allows good traction even in the rain. It was set up promptly and professionally. The entire experience with this company has been above our expectations.
We had a new lift installed in our van for my husbands power chair. It is easy to use and we like the fact that it is inside so his chair can be kept clean. The worker was friendly and totally explained how to use the control for in and out function. We would recommend 101 mobility to anyone who had a power chair.
The on-site visit for measuring, the ordering and the installation of the Bruno stairlift went great with no problems. We haven't used the stairlift a lot yet, but the operation is straightforward and easy to understand. Looking forward to years of service. Thanks!
Thanks to Jim and Shane for the help they provided to my sister in the planning and installing of a stair lift in her home at my request. This will be a great help to her since going up and down stairs had become a challenge for her due to her physical limitations. Her home now will be user friendly and I don't have to worry about any accidents occurring on the stairs. 101 Mobility was very professional during the entire process from beginning with the order to the final step of installing it. My thanks to 101 Mobility!
Both men installing the ramp were professional and courteous. They answered all my questions and made sure I was informed who to contact if and adjustments were needed. “Bravo” to your personnel.
Albert Robinson, Charleston, WV
Keep doing what you are doing!
Thomas Dean, Ashland, KY
Everything was great and the staff was very professional. Thank you very much.
Richard Tomaszewski, Hurricane, WV
Excellent Service – Thanks!
Debra Lucas, Catlettsburg, KY
All was great! Thank you!
James Wilson, Wayne, WV
The young man who assisted us in 101 Mobility was extremely nice & friendly. Very helpful. You are so lucky to have him for an employee. Thank you for everything!
Mike Malone, Wheelersburg, OH
The installers were great! Made me feel at ease.
Les Vannatter, Chapmanville, WV
Everyone was really nice and tried their best to satisfy every way possible. Thank you!
Warren McKeever, Huntington, WV
Best Service I’ve had anyplace in years. The men were great, friendly.
R. Young Culloden, Huntington, WV
The folks at 101 Mobility are experienced and professional and excellent to work with. I’ve been extremely satisfied with everything they’ve done for me, especially my [Bruno Chariot] scooter hauler. For about 4 years, I was unable to take my street rod to car shows and cruise-ins because I couldn’t take my scooter with me. Thanks to 101 and my Chariot lift I can get back out and enjoy my hobby again and I really appreciate them.