I am writing as a physical therapist employed as part of a team that provides primary care in a person’s home to highly recommend 101 Mobility. 101 Mobility sets itself apart by not only providing home mobility equipment, but by doing so with a genuine concern for safety. If a piece of equipment is not optimal on the first try, 101 Mobility is willing and able to problem solve and do their best to make it right.
Recently, I contacted them well after normal business hours to see if a power wheelchair repair could be made at a client’s home first thing in the morning, and they went above and beyond to ensure that it was done. This saved a team of three people from out of state from rescheduling their visit.
Finally, they serve as a trusted resource for identifying products and solutions when given only the problem. They listen, ask relevant questions, and devise a solution even when the requestor isn’t sure which existing products will work.
May 17, 2018
Good installers but all components were not there some unanswered questions
Thanks to Jim and Shane for the help they provided to my sister in the planning and installing of a stair lift in her home at my request. This will be a great help to her since going up and down stairs had become a challenge for her due to her physical limitations. Her home now will be user friendly and I don't have to worry about any accidents occurring on the stairs. 101 Mobility was very professional during the entire process from beginning with the order to the final step of installing it. My thanks to 101 Mobility!
Both men installing the ramp were professional and courteous. They answered all my questions and made sure I was informed who to contact if and adjustments were needed. “Bravo” to your personnel.
Albert Robinson, Charleston, WV
Keep doing what you are doing!
Thomas Dean, Ashland, KY
Everything was great and the staff was very professional. Thank you very much.
Richard Tomaszewski, Hurricane, WV
Excellent Service – Thanks!
Debra Lucas, Catlettsburg, KY
All was great! Thank you!
James Wilson, Wayne, WV
The young man who assisted us in 101 Mobility was extremely nice & friendly. Very helpful. You are so lucky to have him for an employee. Thank you for everything!
Mike Malone, Wheelersburg, OH
The installers were great! Made me feel at ease.
Les Vannatter, Chapmanville, WV
Everyone was really nice and tried their best to satisfy every way possible. Thank you!
Warren McKeever, Huntington, WV
Best Service I’ve had anyplace in years. The men were great, friendly.
R. Young Culloden, Huntington, WV
The folks at 101 Mobility are experienced and professional and excellent to work with. I’ve been extremely satisfied with everything they’ve done for me, especially my [Bruno Chariot] scooter hauler. For about 4 years, I was unable to take my street rod to car shows and cruise-ins because I couldn’t take my scooter with me. Thanks to 101 and my Chariot lift I can get back out and enjoy my hobby again and I really appreciate them.